Below, you will find a list of popular questions that we are asked regarding our order process. This is tailored for trade suppliers, if you are a member of the public, please visit our 'How to order - Retail' page.
Can't find what you're looking for? Please contact our Customer Service team.
We've taken the legwork out and you can build, save and order signs online via our new builder: https://1894.jepsonandco.com/Account/Login?ReturnUrl=/
We recommend ordering online via our fab builder.
Orders are made and sent within 15 working days of receiving your order.
Please refer to the website for updates around busy periods, particularly Christmas.
Our online sign builder will automatically calculate your postage for you. You can enter any shipping address in the world.
From 1st March 2020, packages
Orders weighing less than 2kg are sent by Royal Mail International Tracked & Signed service, this accounts for most of our overseas orders.
EU
Less than 500gm = £15
Over 500gm = £25
Rest Of World
Less than 500gm = £20
Over 500gm = £35
